Skip to main content

Introduction

ai12z – AI-powered Solutions for Your Website and Mobile Apps

Welcome to ai12z, where we provide cutting-edge AI-powered solutions to enhance your website and mobile app experiences. Our platform offers a range of features designed to create, manage, and optimize GenAI search, chatbots, and digital assistants.

Website & Mobile Apps AI Assistants​

Create and manage advanced AI assistants that bring your content to life and streamline user interactions.

Our Approaches​

ai12z leverages two primary approaches to enhance digital assistant capabilities: RAG (Retrieval-Augmented Generation) and ReAct (Reasoning and Acting).

Retrieval-Augmented Generation (RAG)​

Overview: RAG combines retrieval-based methods with generation models to handle a wide range of queries using your ingested content.

Key Characteristics:

  • Retrieval Component:
    • Uses a retrieval model to fetch relevant documents from your content.
    • Provides context and information that enhances the accuracy of responses.

Applications:

  • Ideal for tasks requiring factual answers based on your content.
  • Enhances the ability to provide detailed explanations and handle complex queries.

Reasoning and Acting (ReAct)​

Overview: ReAct combines reasoning capabilities with action-oriented functionalities, enabling digital assistants to solve problems and interact with their environment. ReAct has the ability to use Agents / Tools to intereact with 3rd party systems, like a CRM or Google Search. It understands the available Forms that have been created or can create a dynamic input control to collect a response from a user

Key Characteristics:

  • Reasoning:

    • Emphasizes logical and contextual thinking to solve problems. It develops a plan to achieve a goal, by using reasoning, based on different context can update the plan or update the goal.
    • Plans and executes tasks using agents and tools to retrieve or push data.

  • Acting:

    • Enables the assistant to perform actions connected to real-time back end systems.
    • Includes functionalities like navigating interfaces, executing commands.

Applications:

  • Ideal for scenarios requiring complex task automation and multi-step operations.
  • Enhances the ability to perform guided workflows and interact with multiple systems.
  • Product comparison where it can simutanously call the RAG for each product and do a comparision.

Comparison​

  • Focus:

    • RAG: Used primarly for Question and Answering based on your content.
    • ReAct: Enhances problem-solving and action-taking capabilities.

  • Strengths:

    • RAG: Cost-effective for handling Question and Answering tasks and providing contextually rich responses.
    • ReAct: Better suited for multi-step actions, decision-making, and system interactions.

  • Use Cases:

    • RAG: Customer support, research assistants, and applications requiring up-to-date information.
    • ReAct: Personal assistants, automation tools, and applications requiring interaction with other systems such as a CRM or any backend system. In cases where you are doing product comparisons

Enterprise Copilot Platform​

ai12z's RAG acts as a digital assistant for your website visitors or mobile users, guiding them through their journey, whether seeking information or making transactions. With its Generative AI engine, it offers personalized responses.

Key Features​

  • Upload Your Content: Integrate your content seamlessly using scraping, drag-and-drop file uploads, knowledge base, or connectors to CMS, OneDrive, SharePoint, and more.
  • Answer Questions Instantly: Provide immediate and accurate responses to user queries.
  • Automate Workflows: Streamline various workflows with intelligent automation.
  • Analyze Interactions: Gain valuable insights from user interactions to improve your services.
  • ReAct LLM Agents: Leverage our powerful Agentic Reasoning Engine with an extensive library of agents and tools.
  • Product Comparison: Utilize the RAG Agent to perform comprehensive product comparisons simultaneously.
  • Copilot QA Tests: Streamline the validation process for copilot agents with our QA Tests interface.
  • Forms as Tools: Create HTML input forms that our ReAct LLM can utilize effectively.
  • Image AI: Enhance your content by processing images, extending alt text, and matching images with answers.
  • Images as Input: Upload images as part of user queries to be analyzed for more contextual responses.
  • Streaming: Enjoy real-time responses without waiting for the LLM to complete the entire answer.
  • Web Components: Utilize out-of-the-box web components for search, chatbots, and knowledge box, as well as React controls.
  • Developer APIs: While ai12z simplifies integration, developers can extend the experience using our APIs.
  • Feedback Mechanisms: Thumbs up and thumbs down feedback, along with feedback when the system is unable to answer a question.
  • Analytics: View metrics on questions answered and identify the most popular questions.

Automate Internal Workflows​

Boost efficiency with a copilot that handles your employees' time-intensive tasks. From answering IT issues and HR policies to providing the right messaging for sales calls, it frees your team for strategic endeavors.

Power of AI Agents​

Supercharge your search, chatbots, and digital assistants with AI agents, transforming your website and mobile app experiences.

Contact Support​

If you have any questions or need assistance, our support team is here to help!

How to Reach Us​

  • Email: Send us an email at support@ai12z.com, and we'll get back to you as soon as possible.

What to Include in Your Email​

When contacting support, please include the following information to help us assist you more efficiently:

  1. Your Name
  2. Contact Information
  3. Detailed Description of Your Issue or Question
  4. Any Relevant Screenshots or Documents (if applicable)

We strive to respond to all inquiries within 24 hours.

Thank you for choosing ai12z. We look forward to assisting you!