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Handling "I Don't Know" Responses

Overview​

The ai12z platform is designed to provide accurate and informative answers. However, there are instances where the AI may not have enough context or information to provide a definitive response. In such cases, the AI will respond with "I don't know."

AI Response Strategy​

When confronted with a question that lacks sufficient context or information, the AI is programmed to:

  • Acknowledge the Limitation: The AI will openly state that it does not have enough information to provide an answer.
  • Variability in Responses: To maintain a conversational and less robotic interaction, ai12z will randomize the "I don't know" response. This can include variations like "I'm not sure," "I don't have that

Implementation​

To ensure a natural and user-friendly experience, the AI's response logic includes a pool of randomized "I don't know" statements. Here's how it works:

if (insufficient_context) {
    response = randomize_response(["I don't know", "I'm not sure", "I don't have that information", "Unfortunately, I can't answer that"]);
    return response;
}