Custom Agents

Custom Agents in ai12z serve as the vital link between your copilot and external systems, enabling seamless two-way communication for dynamic, interactive workflows. Whether you need to query Shopify in real-time via GraphQL, integrate with specialized ticketing solutions like Tessitura, or connect to custom internal microservices, Custom Agents transform your copilot into a true extension of your digital operations. Unlike competing solutions that rely solely on retrieval-augmented generation (RAG), ai12z harnesses these agents for action-oriented tasks, empowering your copilot to not only answer questions but also perform essential real-world operations—such as managing reservations, processing transactions, or updating inventories.