Beyond a Chatbot: Reasoning + Action

Answers questions — using your own trusted, current content, not the open internet

Takes action — checks availability, creates a case, books an appointment, pulls a live quote, inside the same conversation

It doesn't just talk about your business. It can act on your systems.

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Speaker Notes

Keep this non-technical. The one sentence that matters: "most AI search tools stop at answering a question. This one can decide an answer isn't enough and actually do something about it — check your calendar, look something up in your systems, complete a task."

Don't over-explain RAG/ReAct by name unless the room is technical. Save the live proof for Slide 6.

Transition: "Here's what we'd specifically recommend for you."