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November 2025

Platform & Web Controls Release Notes​

Release Notes: Platform​

Version: v2.8.0
Date: November 15, 2025

This release focuses on multi-language experiences, improved branding and theming, richer configuration for search & agents, and billing automation, along with targeted UX polish and bug fixes.

🚀 New Features​

  • Multi-language agent & brand workflows

    • Added language support to brand automation, auto agent creation, and the Bot / CTA welcome configuration, making it easier to align agents with localized experiences.
    • Auto agent creation now respects a default language setting, improving consistency across projects.

  • Knowledge Box theming

    • Introduced theme configuration for the Knowledge Box, allowing teams to align fonts, colors, and overall styling with their site’s brand.

  • Configurable interaction icons

    • Added a “show message icon” property to control interaction buttons (e.g., show/hide message icons) so you can tailor the UI to your use case.

  • Search result page configuration

    • Added dedicated settings for the search result page control, enabling finer control over how AI search results are rendered and behave.

  • Prompt history restore

    • Introduced prompt history restore so users can recover previous prompt configurations, making experimentation safer and more reversible.

  • Publish workflow for integrations & forms

    • Added a Publish button in the action menu for custom integrations and forms, clarifying the difference between draft and live configurations.

  • Sub-organization credits

    • Implemented sub-organization credit support, allowing organizations to allocate and track credits for child or partner accounts.

  • Billing automation – auto recharge

    • Added support for automatic balance recharge, reducing the risk of outages from insufficient credit.

💡 Enhancements​

  • Agent & navigation UX

    • Hide Agent-related tabs when there are no agents to reduce empty states and confusion.
    • Improved post-login navigation, redirecting users appropriately after login and helping them land directly where they need to be.
    • Added branding to the agent creation flow, providing a more polished and on-brand setup experience.
    • When no custom integration exists, the UI now shows a helpful message and a link back to the agent, clarifying what to do next.

  • Tag and filter usability

    • Added a “None” option for tag filters, giving users a single click to clear filters without manually deselecting tags.

  • Multi-language welcome configuration

    • Extended language awareness to welcome tabs in Bot and CTA configuration, keeping greeting experiences aligned with user language settings.

🐛 Bug Fixes​

  • Authentication & editor stability

    • Fixed an issue that caused errors when logging in as a member, ensuring smoother access for team users.
    • Resolved an issue where some users were unable to type in the editor, restoring normal editing behavior.

  • Content & project management

    • Fixed issues with vector content and category deletion, ensuring related content is correctly removed.
    • Implemented a more robust project metadata deletion flow for cleaner project teardown.

  • Billing & partner organization logic

    • Fixed auto recharge edge cases, ensuring balances refill reliably when thresholds are hit.
    • Corrected partner organization credit/education logic so charges and balances are calculated as expected.

  • Search & RAG quality

    • Enhanced the RAG system prompt and citation guidelines to improve answer clarity and how references are presented to end users.
    • Updated default search result configuration to provide better interaction defaults and a more intuitive experience out of the box.

  • Brand guidelines & documentation

    • Expanded brand guidelines with detailed descriptions of CSS variables for more predictable theming.
    • Added brand guidelines for the ai12z SearchResult component and updated welcome message documentation to help teams quickly align the UI with their brand.
    • Updated bot type references in documentation to be more consistent and easier to understand.

  • Ingestion performance

    • Updated ingestion to allow more jobs to run in parallel, improving throughput for larger content sets and reducing time-to-index.

Release Notes: Web Controls​

Version: v3.6.1
Date: November 15, 2025

This release delivers more powerful theming and branding controls, enhanced form & webhook handling, performance improvements for ingestion, and better-quality AI responses and documentation.

🚀 New Features​

  • Webhook image support

    • Added support for base64-encoded image data in webhook requests, making images available to integrations (including those using JSONata transformations) for richer workflows and analytics.

  • Knowledge Box customization via CSS variables

    • Introduced CSS variables for the AI Knowledge Box, allowing fine-grained control over colors, spacing, and typography from your own stylesheets.

  • SearchResult configuration & limits

    • Added a maxQuestion setting to the default search result configuration so teams can limit the number of questions or interactions per session or UI.
    • Added a default theme setting for search results, giving a consistent out-of-the-box look that can be overridden when needed.

  • Legacy response compatibility

    • Added legacy response handling in the Copilot engine, improving backward compatibility with older response formats and integrations.

💡 Improvements​

  • Form handling & UX

    • Updated form control placeholders to include type attributes, improving accessibility, clarity, and handling on various devices.
    • Refined form logic and model handling to:
      • Support multiple control objects in a single form.
      • Improve compatibility with existing and custom data structures.
    • Refined form submission instructions to make the user experience more intuitive and reduce user error.

  • Control arrays & data transformations

    • Standardized control array variable naming, making configuration easier to read and maintain.
    • Added transformation functions for form answer patterns, enabling more flexible mapping from user responses into structured data.

🐛 Bug Fixes & Stability​

  • Numerous under-the-hood refactors to improve reliability of form processing, ingestion, and configuration handling, reducing edge-case failures and making behavior more predictable in complex setups.