Skip to main content

August 2025

Platform & Web Controls Release Notes​

Release Notes: Platform​

Version: v2.5.0 Date: Aug 24, 2025

This release focuses on scheduler service stability, export improvements, history viewer fixes, and logging refinements to strengthen reliability and monitoring.

New Features:​

  • Live Agent: Allow to connect with Salesforce live agent.
  • Bot Configuration: Added new options to bot configurations.
    • Upload brand guideline to generate style for bot.
    • Show diff between history and current version of style and script.
  • Usage Report: Platform usage report is organized by accounts and sub accounts.
  • Export by Date Range: Introduced the ability to export data within a selected date range, improving reporting flexibility.
  • HistoryViewer Enhancements: Added HistoryViewer label support and resolved date display issues in the template list.

Enhancements:​

  • Logging Configuration: Changed logging defaults to false with a clear label option, reducing unnecessary log noise.
  • SettingsTab Improvements:
    • Refactored to use form context for audio type selection.
    • Enhanced voice filtering logic for greater accuracy.

Bug Fixes:​

  • Scheduler Service:
    • Fixed scheduler service endpoints for consistent job execution.
    • Resolved service reliability issues during task scheduling.
  • UI Clean-Up:
    • Date range added to export logs
    • Date range added to bulk delete logs

Release Notes: Web Controls​

Version: v3.3.1
Date: Aug 24, 2025

This release delivers major theme management updates, improved survey integration, custom audio and script support, and enhanced component behavior for a smoother user experience.

New Features:​

  • Theme Management:
    • Added new theme styles with configurable theme management.
    • Introduced S3-based theme asset uploads for better deployment handling.
  • Customization:
    • Added support for customStyles and customScripts in Ai12zBot and ItemList components.
    • Enhanced welcome message with support for styles, scripts, and custom options.
  • Integrations:
    • Added LiveAgent provider support in chat integrations.
  • Audio Settings:
    • Added custom audio configuration in Ai12zBot.

Enhancements:​

  • Survey & Language Support:
    • Added lang attribute to survey forms for multilingual support.
    • Updated survey event listener logic to avoid redundant triggers.
  • UI/UX Improvements:
    • Updated font family and size variables across themes for consistency.
    • Improved script and style loading logic in ItemList.
    • Enhanced waitForElementRender with timeout and readiness checks.
    • Prevented double-submit issues when users trigger requests quickly.
    • Improved carousel rendering logic to avoid empty states.
  • Feedback Options:
    • Added thumbs-up / thumbs-down buttons for feedback collection.

Bug Fixes:​

  • Carousel Component: Fixed an issue where the carousel was rendering incorrectly with missing items.
  • Survey Forms: Fixed double event binding by removing unnecessary target specs.
  • Bot Legacy Code: Removed deprecated v1 bot code for a leaner package.

Technical Updates:​

  • React Library Updates:
    • Updated @ai12z/react to v3.3.1.
    • Updated internal react-library versions incrementally (3.3.1-alpha.0 → 3.3.1-alpha.7).