March 2026
March 2026
Release Notes: Platform
Version: 3.3.0
Date: Mar 17, 2026
This release introduces UTM parameter tracking, Include Test Domain configuration, organization hierarchy improvements, and form API enhancements, along with billing, connector, and UI fixes.
New Features
- UTM Parameters Configuration: Configure and track UTM parameters across the platform, enabling better campaign attribution and analytics tracking.
- Include Test Domain Checkbox: Added an Include Test Domain option that conditionally includes
*.ai12z.netwildcard domains for development and testing environments. - Form View API: Added a new getFormForView service and API route for retrieving forms by key name and project, enabling public form rendering via the
<ai12z-form>web control. - Live Agent Help Text: Added contextual help text for the Live Agent configuration to guide users through setup.
Enhancements
- Organization Hierarchy & Dropdown UI: Updated the organization hierarchy display and improved dropdown selection UI for clearer navigation between parent and sub-organizations.
- Pay-As-You-Go Billing Improvements: Enhanced the pay-as-you-go tier with support for sub-account usage tracking, completion model filtering, and improved credit sort order.
- History Timezone Display: Conversation and activity history timestamps now display in the user's local timezone.
- Figma File Upload: Users can now upload Figma files as a supported content type.
- Content Type Notifications: Added warning and notification messages when content type limits are reached during ingestion.
Bug Fixes
- Fixed credit sort order for usage tracking in pay-as-you-go accounts.
- Fixed subscription flow issues including payment ID uniqueness for credit collections.
- Fixed Knowledge Base Articles JSON upload not triggering correctly.
- Fixed Sitefinity connector issues including a ReDoS vulnerability in URL pattern matching, and estimated total override during initial sync.
- Fixed restore functionality for previously saved configurations.
- General stability and UI improvements across billing, forms, and connector management.
Release Notes: Web Controls
Version: 3.11.1
Date: Mar 17, 2026
This release adds the <ai12z-form> web control, Handlebars template helpers, cookie management improvements, speech recognition enhancements, and analytics tracking for feedback events.
New Features
<ai12z-form>Web Control: New standalone form component that dynamically loads and renders SurveyJS forms by key name, with built-in validation, error handling, and honeypot anti-spam protection across all form controls.- Handlebars Template Helpers: Added new predefined Handlebars helpers including
range(numeric ranges), comparison operators (gt,gte,lt,lte,ne),json(serialization), andjsonEncode(URL-encoded query string encoding). - Analytics Tracking for Feedback Events: Added event tracking for user feedback interactions (thumbs up/down, comments) to support analytics and reporting.
- Speech Recognition Language Detection: Added language detection for speech recognition with string comparison utilities for improved accuracy.
Enhancements
- Cookie Management Overhaul: Refactored cookie handling with validated domain-based deletion, JSON cookie parsing with validators, streamlined bot state persistence, and removal of legacy cookie functions.
- Conversation History Filtering: Enhanced conversation history management with project and configuration-based filtering and improved date handling.
- Dynamic Asset Loading: Added
loadStyleandloadScripthelpers for dynamic CSS and JavaScript loading in chat components, with support for custom styles and scripts per input type. - Anti-Spam: Updated honeypot class selectors for form controls to improve anti-spam consistency across bot, web dialog, and knowledge box components.
- reCAPTCHA Integration: Improved reCAPTCHA type declarations and moved the global.
Bug Fixes
- Fixed cookie deletion to use a validated domain from bot settings instead of broad domain matching.
- Fixed BotState interface to allow messages to be an array of any type, preventing type errors in conversation hydration.
- Fixed cookie cleanup condition in the paste handler that could leave stale cookies.
- Fixed
processTemplateDatareturning undefined instead of an empty array when no stored data is found. - Fixed speech recognition support checks in the AudioRecorder component for browsers without full API support.
- Fixed button event handling and anchor tag processing in chat components.
- Fixed form submission error handling in Ai12zBot, MyChat, and Ai12zKnowledgeBox components.
- Standardized "Live Agent" terminology and improved error messages in the bot component.
Release Notes: AI Services
Version: 3.3.0
Date: Mar 17, 2026
This release includes Salesforce agent integration improvements, model upgrades, API key handling refactoring, webhook and control endpoint enhancements, and feedback support.
New Features
- Feedback API Support: Added a dedicated feedback endpoint enabling users to submit feedback on AI responses via API, with webhook integration for downstream processing.
- Control Endpoint & Webhook Integration: New control endpoint for managing AI service configuration via API, with enhanced webhook functionality for external system integration.
- Test Domain Gating: Conditionally gate
*.ai12z.netwildcard behind an includeTestDomain flag, allowing AI services to distinguish between test and production environments.
Enhancements
- Model Upgrade: Updated model references from gpt-4o-mini to gpt-4.1-mini across multiple AI modules for improved performance and cost efficiency.
- Brand Guidelines Output: Refined JSON output instructions for brand guideline generation with enhanced clarity on expected structure and formatting.
- Bot Configuration Defaults: Updated default bot configuration by removing unused properties and adjusting dialog settings for a cleaner baseline.
- Carousel Format Compliance: Updated Python processing to conform to the required carousel format for template rendering.
- LLM Parameter Documentation: Updated documentation for the llm parameter usage in Handlebars and HTML templates.
Bug Fixes
- Fixed Salesforce agent integration issues by moving to case description field instead of the generic description field.
- Fixed file download failures when URLs contain query parameters or fragment identifiers.
- Fixed model ARN reference for correct cloud resource identification.
- Fixed an issue where LLM-targeted responses incorrectly attempted to process styles, Handlebars, and scripts that are invalid for API-only calls.