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March 2026

March 2026


Release Notes: Platform

Version: 3.3.0
Date: Mar 17, 2026

This release introduces UTM parameter tracking, Include Test Domain configuration, organization hierarchy improvements, and form API enhancements, along with billing, connector, and UI fixes.


New Features

  • UTM Parameters Configuration: Configure and track UTM parameters across the platform, enabling better campaign attribution and analytics tracking.
  • Include Test Domain Checkbox: Added an Include Test Domain option that conditionally includes *.ai12z.net wildcard domains for development and testing environments.
  • Form View API: Added a new getFormForView service and API route for retrieving forms by key name and project, enabling public form rendering via the <ai12z-form> web control.
  • Live Agent Help Text: Added contextual help text for the Live Agent configuration to guide users through setup.

Enhancements

  • Organization Hierarchy & Dropdown UI: Updated the organization hierarchy display and improved dropdown selection UI for clearer navigation between parent and sub-organizations.
  • Pay-As-You-Go Billing Improvements: Enhanced the pay-as-you-go tier with support for sub-account usage tracking, completion model filtering, and improved credit sort order.
  • History Timezone Display: Conversation and activity history timestamps now display in the user's local timezone.
  • Figma File Upload: Users can now upload Figma files as a supported content type.
  • Content Type Notifications: Added warning and notification messages when content type limits are reached during ingestion.

Bug Fixes

  • Fixed credit sort order for usage tracking in pay-as-you-go accounts.
  • Fixed subscription flow issues including payment ID uniqueness for credit collections.
  • Fixed Knowledge Base Articles JSON upload not triggering correctly.
  • Fixed Sitefinity connector issues including a ReDoS vulnerability in URL pattern matching, and estimated total override during initial sync.
  • Fixed restore functionality for previously saved configurations.
  • General stability and UI improvements across billing, forms, and connector management.

Release Notes: Web Controls

Version: 3.11.1
Date: Mar 17, 2026

This release adds the <ai12z-form> web control, Handlebars template helpers, cookie management improvements, speech recognition enhancements, and analytics tracking for feedback events.


New Features

  • <ai12z-form> Web Control: New standalone form component that dynamically loads and renders SurveyJS forms by key name, with built-in validation, error handling, and honeypot anti-spam protection across all form controls.
  • Handlebars Template Helpers: Added new predefined Handlebars helpers including range (numeric ranges), comparison operators (gt, gte, lt, lte, ne), json (serialization), and jsonEncode (URL-encoded query string encoding).
  • Analytics Tracking for Feedback Events: Added event tracking for user feedback interactions (thumbs up/down, comments) to support analytics and reporting.
  • Speech Recognition Language Detection: Added language detection for speech recognition with string comparison utilities for improved accuracy.

Enhancements

  • Cookie Management Overhaul: Refactored cookie handling with validated domain-based deletion, JSON cookie parsing with validators, streamlined bot state persistence, and removal of legacy cookie functions.
  • Conversation History Filtering: Enhanced conversation history management with project and configuration-based filtering and improved date handling.
  • Dynamic Asset Loading: Added loadStyle and loadScript helpers for dynamic CSS and JavaScript loading in chat components, with support for custom styles and scripts per input type.
  • Anti-Spam: Updated honeypot class selectors for form controls to improve anti-spam consistency across bot, web dialog, and knowledge box components.
  • reCAPTCHA Integration: Improved reCAPTCHA type declarations and moved the global.

Bug Fixes

  • Fixed cookie deletion to use a validated domain from bot settings instead of broad domain matching.
  • Fixed BotState interface to allow messages to be an array of any type, preventing type errors in conversation hydration.
  • Fixed cookie cleanup condition in the paste handler that could leave stale cookies.
  • Fixed processTemplateData returning undefined instead of an empty array when no stored data is found.
  • Fixed speech recognition support checks in the AudioRecorder component for browsers without full API support.
  • Fixed button event handling and anchor tag processing in chat components.
  • Fixed form submission error handling in Ai12zBot, MyChat, and Ai12zKnowledgeBox components.
  • Standardized "Live Agent" terminology and improved error messages in the bot component.

Release Notes: AI Services

Version: 3.3.0
Date: Mar 17, 2026

This release includes Salesforce agent integration improvements, model upgrades, API key handling refactoring, webhook and control endpoint enhancements, and feedback support.


New Features

  • Feedback API Support: Added a dedicated feedback endpoint enabling users to submit feedback on AI responses via API, with webhook integration for downstream processing.
  • Control Endpoint & Webhook Integration: New control endpoint for managing AI service configuration via API, with enhanced webhook functionality for external system integration.
  • Test Domain Gating: Conditionally gate *.ai12z.net wildcard behind an includeTestDomain flag, allowing AI services to distinguish between test and production environments.

Enhancements

  • Model Upgrade: Updated model references from gpt-4o-mini to gpt-4.1-mini across multiple AI modules for improved performance and cost efficiency.
  • Brand Guidelines Output: Refined JSON output instructions for brand guideline generation with enhanced clarity on expected structure and formatting.
  • Bot Configuration Defaults: Updated default bot configuration by removing unused properties and adjusting dialog settings for a cleaner baseline.
  • Carousel Format Compliance: Updated Python processing to conform to the required carousel format for template rendering.
  • LLM Parameter Documentation: Updated documentation for the llm parameter usage in Handlebars and HTML templates.

Bug Fixes

  • Fixed Salesforce agent integration issues by moving to case description field instead of the generic description field.
  • Fixed file download failures when URLs contain query parameters or fragment identifiers.
  • Fixed model ARN reference for correct cloud resource identification.
  • Fixed an issue where LLM-targeted responses incorrectly attempted to process styles, Handlebars, and scripts that are invalid for API-only calls.