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June 2026

June 2026


Release Notes: Platform

Version: 3.6.4
Date: Jun 1, 2026

This release adds the GEO Action Plan report to the AEO/GEO Suite, introduces a new Zendesk connector, ships a new Content Filtering settings area, and adds a bot input visibility toggle, OAuth improvements, and payment recovery reliability.


New Features

  • GEO Action Plan: New Action Plan report under the AEO/GEO Suite that turns GEO findings into a prioritized, actionable roadmap for improving how AI assistants discover and reference your brand.
  • Zendesk Connector: New Zendesk connector with portal configuration UI and content ingestion, expanding the supported help-center and knowledge-base sources.
  • Content Filtering Settings: New Content Filtering settings area for managing content safety policies and organization-specific filter behavior.
  • Bot Input Visibility: New bot setting to show or hide the message input area, enabling read-only and template-driven bot experiences.

Enhancements

  • OAuth Sign-In Reliability: Improved OAuth authentication flow for more reliable sign-in and token refresh with Google and other providers.
  • Payment Recovery: The payment-failed status now automatically clears when a payment arrives via credits or subscription, preventing stale failure states from blocking accounts that have since been topped up.
  • Secured Document Ingestion: Authenticated document URLs now ingest reliably so secured content sources can be added to the knowledge base.
  • Contentstack Sync Reliability: Improved Contentstack initial sync to handle a wider range of content type configurations without errors.

Bug Fixes

  • Fixed organization switching edge cases for users with multi-account access.
  • Fixed sub-account list not updating after changes.
  • General stability and UI polish across navigation, search inputs, billing, agents, and connectors.

Release Notes: Web Controls

Version: 3.14.1
Date: Jun 1, 2026

This release delivers significant rendering performance improvements with broader browser support, hardens the Salesforce live-agent integration with availability checks and graceful "no agent" handling, and adds a bot input visibility toggle.


New Features

  • Bot Input Visibility: New bot setting to show or hide the textarea on the bot control, enabling read-only embeds and template-driven flows.
  • Faster Style & Script Rendering: New stylesheet and script management system dramatically reduces redundant work across the bot control and chat messages for snappier load and message rendering.
  • Broader Safari Support: Added a compatibility fallback so styling renders consistently on older Safari versions and other browsers without the latest stylesheet APIs.

Enhancements

  • Salesforce Live-Agent Availability: Live-agent connections now perform an availability check before connecting, with graceful "no agent available" messaging when no agents are online.
  • Cleaner Live-Agent Disconnects: Live-agent polling now stops cleanly on disconnect or page navigation, preventing background activity from continuing in the browser.
  • Reliable Message IDs on Reconnect: Improved handling to prevent duplicate messages when a live-agent session reconnects or retries.

Bug Fixes

  • Fixed an issue where chat messages could be rendered into the wrong slot under certain reconnect scenarios.
  • Fixed bot script initialization during initial load.
  • Fixed bot configuration save so changes apply consistently across instances.
  • Improved error handling when external stylesheets or scripts fail to load.

Release Notes: AI Services

Version: 3.6.4
Date: Jun 1, 2026

This release introduces the Google Analytics 4 (GA4) integration for agent-driven analytics, ships the content filtering engine, and upgrades all generation modules to Claude Opus 4.7.


New Features

  • Google Analytics 4 (GA4) Integration: New GA4 integration lets agents query real-time reports, conversions, funnel steps, and arbitrary dimensions and metrics directly from Google Analytics 4 — with natural-language friendly filter and metric normalization.
  • OAuth Token Refresh: Long-running agent sessions now automatically refresh OAuth tokens for Google and other authenticated tool providers, keeping integrations connected without manual reauthorization.
  • Content Filtering Engine: New backend support for the platform's Content Filtering settings, applying organization-scoped safety policies to AI responses.
  • Claude Opus 4.7 Across All AI Modules: Upgraded email templates, forms, Handlebars, HTML templates, JSONata, knowledge base article authoring, knowledge box, organization emails, PDF generation, system prompts, and welcome messages to Claude Opus 4.7 for higher-quality generation.

Enhancements

  • Natural-Language GA4 Queries: Improved filter, dimension, and metric normalization so agents can build well-formed GA4 queries from natural-language instructions.
  • Flexible Date Ranges: GA4 tools now accept a wide range of date formats for easier prompt-driven date selection.
  • Funnel Step Handling: Clearer multi-step funnel processing and descriptions for richer analytics conversations.
  • Conversions Reports: Stricter metric validation and improved date range parsing in conversions reports.
  • Real-Time Report Quality: Real-time GA4 reports now deduplicate dimensions for cleaner results.

Bug Fixes

  • Improved error messages for GA4 query failures so users get clearer feedback when a query can't be answered.
  • General stability improvements across long-running AI generations and analytics queries.