July 2026
Release Notes: Platform
Version: 3.7.0
Date: Jul 7, 2026
This release adds a Zendesk integration with case creation, expands the AEO/GEO Suite with a dashboard, PDF export, and citation links, introduces the Salesforce Knowledge connector with custom article filtering, and ships content-filter reporting, PDF ingestion with visibility controls, and stronger partner and sub-organization management.
New Features
- Zendesk Integration: New Zendesk connector with case creation, ticket ingestion, and configuration UI — bringing help-desk conversations and knowledge into the platform.
- Salesforce Knowledge Connector: New connector for Salesforce Knowledge with custom article filter options so teams can select exactly which articles are indexed.
- GEO/AEO Suite Dashboard: New GEO Suite dashboard with PDF export, citation links, a transform URL tester, and backfill/report-status tracking.
- Content Filter Reporting: New content-filter reporting and organization-level settings for managing content-safety policies.
- PDF Ingestion with Visibility Controls: PDF ingestion now filters records based on visibility, so only appropriate content is added to the knowledge base.
- Vector Document Usage: The usage view now shows vector document counts for clearer visibility into knowledge-base consumption.
Enhancements
- Partner & Sub-Org Management: Partner admins can now invite and assign sub-organization owners and change roles, with improved owner-role transfer and unauthorized-update handling.
- Payment-Gated Navigation: Invoice updates and payment-gated navigation guide users through completing outstanding payments, including partner-completed payment flows.
- GEO/AEO Report Scoping: GEO/AEO report creation is now restricted to the organization's brand name and domain for more accurate, on-brand results.
- Bot Duplication: Bot configuration can now be duplicated, with editable name and description during duplication.
- Integration Settings Reliability: Improved integration settings persistence, LLM parameter handling, and OAuth flow.
Bug Fixes
- Fixed duplicate image attachments and resolved build warnings.
- Fixed file upload issues and restricted website-sync scheduling.
- Fixed organization list alignment and billing display.
- Hardened SSRF protection on system prompt and Load-from-URL flows (stop-gap, accepted risk).
- General stability and UI polish across connectors, billing, forms, and GEO reports.
Release Notes: Web Controls
Version: 3.15.0
Date: Jul 1, 2026
This release adds tag-based filtering to the search result control, improves form submission error handling per control type, supports image-only messages, and adds a local gRPC environment for development.
New Features
- Search Result Tag Filtering: New
excludeTagsandincludeTagsprops on the search result control for fine-grained control over which results are shown. - Image-Only Messages: Bot processing now allows image-only messages, so visitors can send an image without accompanying text.
Enhancements
- Per-Control Form Errors: Form submission errors are now displayed appropriately for each control type for clearer feedback.
- Local gRPC Environment: Added support for a local-grpc environment with improved error-message handling for local development.
- Initialization Timing: Moved the status check into
componentWillLoad(fromconnectedCallback) for more reliable control initialization.
Bug Fixes
- Removed a stray console log from production output.
- General stability improvements across web controls.
Release Notes: AI Services
Version: 3.7.0
Date: Jul 7, 2026
This release brings vector query support across GEO scoring, Copilot, and RAG tools, adds Zendesk ticket creation, ships an isolated subprocess for PDF table extraction, adds the gpt-5.4-mini model, and introduces content-filter email reporting and token-based URL fetching for Salesforce Knowledge.
New Features
- Vector Query Support: Added vector query handling in GeoKeywordScorer, CopilotEngine, and RAG tools for improved semantic retrieval and scoring.
- Zendesk Ticket Creation: New Zendesk ticket creation support with an updated API helper module.
- gpt-5.4-mini Model: Added gpt-5.4-mini to the list of supported models.
- Content Filter Email Reporting: Content filtering now supports email report functionality with improved system-message handling.
- JSON-LD URL Ingestion: New
load_url_content_jsonldfunction and job type for structured URL content ingestion.
Enhancements
- Isolated PDF Table Extraction: PDF table extraction now runs in an isolated subprocess to reliably handle vector-heavy PDFs without impacting the main process.
- Token-Based URL Fetching: The connector and PDF loader now support token-based URL fetching for authenticated Salesforce Knowledge sources.
- PDF Ingestion Improvements: General PDF ingestion improvements, including a new tags property on ingested records.
- Synchronous Web Page Scoring: Replaced asynchronous scoring with synchronous scoring in the
WebPageclass for more predictable results. - Cleaner System Prompts: Directives are no longer added to system prompts by default and duplicate security handling in AnswerAI has been removed — directives are now documented for opt-in configuration.
Bug Fixes
- Fixed
inject_form_fieldsto return the schema early when no fields are provided. - Improved the image relevance prompt to exclude logos and clarify output instructions.
- Updated descriptions and config references in the Zendesk API helper module.
- Added
competitionto.dockerignoreto keep unnecessary files out of Docker builds. - SSRF validation implemented (stop-gap, accepted risk).