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April 2026

April 2026​

Release Notes: Platform​

Version: 3.4.2
Date: Apr 19, 2026

This release introduces the GEO/AEO Suite for generative/answer engine optimization, a Kentico CMS connector, a new async job framework, a pluggable cache service, statement generation for partner and sub-organization accounts, and broad Live Agent, billing, and admin improvements.

New Features​

  • GEO/AEO Suite: New Generative Engine Optimization workspace with dedicated modules for analytics, keyword expansion, social brand audit, and URL analysis, powered by asynchronous reports and downloadable PDF outputs.
  • Kentico Connector: New Kentico CMS connector with JSON-LD content fetching, URL templating, and an initial sync experience consistent with other connectors.
  • Async Job Framework: New JobProvider context and JobToast component provide centralized polling, status tracking, and real-time feedback for long-running background jobs (including insight analysis).
  • Cache Service: New pluggable cache architecture with Redis and in-memory providers, namespace support, and documented cache service architecture for improved performance and scalability.
  • Statement Generation: New statement model and logic for organizations with their own balance (individual accounts), partners, and sub-organizations dependent on a partner account.

Enhancements​

  • Live Agent Configuration: Added Live Agent settings including configurable disconnect messages, max wait time, and max wait message for better handoff experiences.
  • Tax on Top of Price: Billing now adds tax on top of the subtotal rather than including it in the displayed price for clearer customer invoicing.
  • Payment Sort by Paid Date: Usage and billing lists now sort by payment-created date instead of record-created date for more accurate chronology.
  • Widget Preview: Improvements to the widget preview experience and hiding of validation when source is none.
  • AI Model Catalog: Updated Gemini model name and archived legacy models no longer offered.
  • Flow Name in Salesforce Tool: Display the flow name in Salesforce tool configuration.
  • Kentico Configuration Page: Clearer, more descriptive setup guidance on the Kentico connector configuration page.
  • Template Editor Tests: New Cypress end-to-end coverage for the PDF Generator and HTML Email Template editors, plus a model audit test suite.

Bug Fixes​

  • Fixed URL filtering for individual publish events in connector ingestion.
  • Fixed AI settings saving regression.
  • Fixed agent import/export regenerating prompts unnecessarily.
  • Fixed daily usage job processing.
  • Fixed polling timeout so it clears correctly when a job completes, preventing stale status overwrites.
  • Fixed tax logging issue (#2678) and related pricing edge cases.
  • Fixed prompt generation exception handling with a warning displayed in the UI when generation fails.
  • Fixed Optimizely connector placeholder text.
  • Fixed preview rendering issues.
  • Hide the delete option for documents whose source is a connector.
  • Removed PII data from log output.
  • General stability and UI polish across billing, statements, connectors, and agent management.

Patch​

Date: Apr 20–21, 2026

  • Sub-Account Access Correction: Fixed an issue where sub-account members could see organization creation and search actions that should be restricted to parent-account roles.
  • GEO Suite Availability: The GEO Suite requires a Business Plus subscription. The Generate Report action is disabled for accounts on other plans.
  • 3-Minute Gateway Timeout Fix: Resolved a 504 Gateway Timeout that could occur when long-running AWS requests hit the 3-minute proxy limit, improving reliability for large ingestion and analysis jobs.

Release Notes: Web Controls​

Version: 3.12.1
Date: Apr 19, 2026

This release brings deep Live Agent integration with connection handling and wait-time controls, a global singleton Ai12zManager, multi-instance queue loading, search-mode scrolling improvements, and URL-parameter driven result loading.

New Features​

  • Live Agent Connection: Integrated live agent connection handling directly in the Bot control, with a new global singleton Ai12zManager for consistent state across bot instances.
  • Live Agent End Icon & Toolbar: Added a live agent end icon in the toolbar with a configurable end message driven by bot config settings.
  • Max Wait Time & Message: New maxWaitTime (default 300 seconds) and maxWaitMessage settings for live agent sessions, giving visitors clear feedback when an agent is unavailable.

Enhancements​

  • Global Singleton Ai12zManager: Refactored Ai12zManager to a global singleton pattern for consistent state across multiple embedded instances.
  • Multi-Instance Queue Loading: Multiple web control instances on the same page now load reliably via a queued initialization sequence.
  • Search Mode Scrolling: Improved auto-scroll behavior in search mode with corrected overflow handling for the search results layout.
  • URL-Param Result Loading: The Search Results Page control now loads responses based on URL parameters, enabling deep-linking to specific queries.
  • Hide Submit Bubble After Survey: The submit bubble is now hidden across all controls after a survey form is submitted, cleaning up the UI.
  • Typing Indicator Visibility: Improved typing indicator visibility and removed unused code in the Bot control.
  • Container Active State: The <ai12z-container> component now correctly marks active state after rendering template data.

Bug Fixes​

  • Fixed message ID generation in Ai12zBot and MyChat so every message has a unique ID when one is not explicitly provided.
  • Fixed ai12zManager active state not being set correctly in the Ai12zBot class.
  • Fixed live agent connection error messages to be clearer and more actionable.
  • Fixed auto-scrolling regressions that occurred during search-mode interactions.
  • Fixed Ai12zContainer parameter defaults causing rendering mismatches.
  • Improved keyboard shortcuts dialog and delete confirmation modal styling for consistency.
  • Cleaned up unused code and refactored components for improved readability and maintainability.

Release Notes: AI Services​

Version: 3.4.2
Date: Apr 19, 2026

This release adds a comprehensive GEO (Generative Engine Optimization) Suite with PDF report generation, introduces asynchronous insight analysis, establishes system prompt best-practice guidelines, and brings cost-efficient model switching and improved content filtering.

New Features​

  • GEO Suite: New set of AI modules powering brand audits, keyword expansion, question clustering, "I don't know" detection, SEMrush comparison, and PDF report generation for brand and keyword analysis.
  • GEO PDF Reports: Rich PDF reports for brand audits, keyword analysis, and URL analysis with detailed meta tags, CTA analysis sections, review visibility, and consensus signals.
  • Asynchronous Insight Analysis: New async insight analysis job with improved error handling, feedback persistence, and retryable background processing.
  • System Prompt Best Practices: New best-practice guidelines for creating and refining AnswerAI and React/Copilot system prompts with iterative recommendations.
  • Strict Mode JSON Schemas: Implemented strict mode compliance across JSON schemas for more reliable structured outputs.

Enhancements​

  • Cheaper Models for Image & Category: Switched image and category modules to GPT-4.1-nano, reducing cost ~10x while maintaining quality.
  • GEO Score Calibration: Improved GEO scoring to prioritize the total brand score for social brand audits and standardize social scores on a 100-point scale for easier interpretation.
  • HTML Table Preservation: New utilities to protect and restore HTML tables during markdown conversion, preventing table structure loss.
  • Markdown Artifact Stripping: New function to strip markdown artifacts from titles and descriptions before downstream processing.
  • Organization-Aware Context: AI context retrieval is now scoped per organization for more accurate and relevant responses.
  • GEO Job Tracking: GEO analysis tasks now support consistent job tracking across the asynchronous job framework, making it easier to monitor long-running reports.
  • Mortgage Calculator: Enhanced the mortgage calculator tool with a refreshed experience and improved AI integration.
  • Content Preview: GEO workflows now persist cleaned page content so it can be previewed before analysis.
  • Cleaner LLM Inputs: Improved page-to-markdown conversion during crawling removes noisy image content, streamlining inputs sent to the LLM for more accurate results.

Bug Fixes​

  • Fixed graceful error capture (#2885) via a new error-handling method to prevent uncaught exceptions in AI pipelines.
  • Fixed AI-answer record timing field used by GEO Jobs and reporting.